Price
Features
Reliability
Free Minutes
Long Distance & 911
Easy-To-Use
Customer Service
Total Score
5/5
5/5
5/5
5/5
5/5
5/5
5/5
100%
VoIPBazar Editor's review for Via-Talk
Via-Talk Introduction
We are very pleased to present to you Via-Talk, our number 1 pick, has impressively grown into one of the most recognized VoIP Provider in the industry today. They truly are the best when it comes to features as the amount of extras you get with your calling plan is outstanding. Each plan comes with unlimited local and long distance callls and numbere of features), you can also make on-net local, long distance and international calls free of charge. They also offer excellent extras such as Voice Mail, Caller Line Identification and conference calling features. Via-Talk really focuses on the aspects that count to customers. Their technical support and customer service are one of the best in the industry and when it comes to knowledgeable engineers as well as response time. The extras such as voice mail and their easy to use billing portal really make them stand out in the crowd. We strongly believe you will be satisfied with them.
Reliability
We rate Via-Talk's reliability as High and Impressive as Via-Talk's reliability is very highly rated among other VoIP providers, thanks in part to their unique load balancing technology and super fast redundant backbone bandwidth connections. With load balancing, your VoIP service is available from multiple servers, so if one server becomes unavailable, your VoIP service will still be live on the other server virtually eliminating service downtime. They also utilize top quality HP, EMC and Dell servers, which are industry leading in terms of speed and processing abilities. This enables Via-Talk to boast a 99.9% infrastructure and systems availability and which has enable them to secure top ranks in terms of VoIP service uptime. Also when you add to this the state-of-the-art Cisco PXE, Foundry and Nokia CheckPoint firewalls that they use and the multi-layer clustered security system, It is evident that you can easily say that Via-Talk is one of the most reliable VoIP service provider companies that you can ever subscribe to.
Price Value
Via-Talk offers one of the best VoIP plans available in the VoIP market today. Whether you are a business customer or a usuall home VoIP user, their plan will suit your needs to a tee. When checking out the many options that you have when it comes to the VoIP service provider, one of the most important factors that you need to consider is the price value. In return for the monthly rate that they charge, what are you getting as a customer? How does the price that they offer measure up against the ones offered by other service providers? To give you an idea as to whether Via-Talk will give you the best bang for your buck, here is a short list of what their individual packages include: Free Unlimited long and long distance calls Free voice mail, Free Caller Line Identification and voicemail to email, and free conference calling feature. Further features include an entire portfolio of added features including call waiting, 3 way calling, call forwarding and many more features. To top it off they offer an industry leading Anytime money back guarantee.
Control Panel and Billing Portal
When selecting the VoIP service provider, one of the most important things that a VoIP user of a business should learn how to use is the control panel. Via-Talk offers the easy to use control panel & billing interface, which is a very popular control panel. Their control panel and billing portal operates on an interface with many different functions and is very user-friendly and makes it very easy to manage all aspects of your VoIP service account. Some of its features are self service provisioning, call detail record, connection monitoring, call monitoring, call forwarding, voicemail retrival , do not distrub, call pick up, group hunting facility, call conferencing, call meeting and many other features that you can control from the touch of a mouse. Even better is the fact that first-time VoIP users will find it extremely easy to use and will be pleased to know that great help area within the panel incase they need it. Based on easy of use and features offered by Via-Talk we have rated Phone Phone VoIP provider number 1 agmonst all other VoIP providers.
Customer Support
Did you know that customer service is one of the best ways to measure the reliability of a VoIP service provider? This is because every minute counts – especially if you have a VoIP service which relies on the uptime for sales and information provided to customers. If the VoIP service is down, you can lose many customers. There's a good chance that those who are not willing to check back on your VoIP every hour will run out of patience and go with the competitor's business. Via-Talk's customer support is also in a league of its own, with 24/7 toll-free phone support, free e-mail and live chat support to get your answers in a matter of minutes. They also maintain a comprehensive knowledge base, to get answers on common questions quickly and easily. All this and more give Via-Talk great marks in terms of customer support and satisfaction.
Summary
So what's the final verdict about the services offered by Via-Talk? To sum it all up, Via-Talk has an industry reputation of being one of the best VoIP Provider. That's proof enough of their extensive experience in the field in providing excellent VoIP services to their clients. Next, when it comes to the price value – you can rest assured that their package is feature-packed with almost everything that you need to start using VoIP service. Their control panel is easy to use and packed with value added and bonus features. When it comes to their customer service support – their waiting time is among the lowest in the industry – which just goes to show how committed they are in making sure that the needs of their customers are satisfied to the fullest. When you combine all of these with the 99.9% uptime guarantee and anytime money back guarantee you can safely say that Via-Talk is one of the best VoIP Provider companies there is today. We strongly believe you will be satisfied with them.
Via-Talk is ranked # 1 on the top list
Best VoIP Overall + Best Features & Best Control Panel - Visit Via-Talk
NEW - Via-Talk now includes unlimited free local and long distance calls
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Free unlimited local calls
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Free unlimited long distance calls
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Free unlimited mobile calls
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Find me
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Follow me
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Simultaneous Ring
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ANYTIME Money Back
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Adjustable Ring Length
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Voicemail to Email
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Number for life
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Out of area number
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Click to call
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Remote click to call
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My account portal
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Anonymous Caller Rejection
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Direct International Dialing
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Caller ID with Name Support
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Call Waiting
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Caller Waiting ID
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3 Way Conference Calling
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Call Forwarding
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Contact List
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Block List
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Call Hold
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Call Log Viewer
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Do not disturb
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Voicemail, Voicemail viewer
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E911 Service, Speed dial list
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Fax - Enabled Voicemail
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7 Digit Dialing, 811 Service
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Operator Dialing, Outbound Caller ID


